Maintenance, Repairs & Property Safety Checks

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Please refer to the Renting a home – A Guide for Tenants to find out more about Urgent Repairs and Maintenance. Click here to download.

Residential Tenancies Amendment Regulations 2021

On the 29th of March 2021, the Victorian Government legislated a substantial number of changes to the Residential Tenancies Act. As a Residential Rental Provider (Landlord) it is important that you are aware of what this means for you and what your responsibilities are moving forward to ensure your property compliant with relevant legislation.

For all properties leased after 29th March 2021, there are now two documents that must be completed and three mandatory safety checks which need to be carried out. These include the following:

  • Disclosure Statement
  • Minimum Standards Checklist
  • Gas Safety Check
  • Electrical Safety Check
  • Smoke Alarm Safety Check

All of the safety checks must be completed by a qualified trades person.

The Disclosure Statement and Minimum Standards Checklist must be completed prior to advertising and provided to any new renter that is approved for the property prior to them signing the lease agreement.

Our office has engaged third party licensed/registered gasfitters and licensed/registered electricians to complete these checks in accordance with all applicable standards, codes, and legislation.

Please see link for further information regarding the new regulations.

https://www.consumer.vic.gov.au/housing/renting/repairs-alterations-safety-and-pets/gas-electrical-and-water-safety-standards/gas-and-electrical-safety

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388 offices across the Harcourts network, Australia wide

Over 100 staff members working within the Rata & Co Group

Our average vacancy rate is 2.4%

We conduct more than 15,000 inspections per year

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We manage more than 2800 rental properties

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URGENT REPAIRS

Under the Residential Tenancies Act, urgent repairs in a rental property are:

  • burst water service
  • blocked or broken toilet system
  • serious roof leak
  • gas leak
  • dangerous electrical fault
  • flooding or serious flood damage
  • serious storm or fire damage
  • failure or breakdown of any essential service or appliance provided by a landlord or agent for hot water, water, cooking, heating, or laundering
  • failure or breakdown of the gas, electricity or water supply
  • any fault or damage in the premises that makes the premises unsafe or insecure
  • an appliance, fitting or fixture that is not working properly and causes a substantial amount of water to be wasted
  • a serious fault in a lift or staircase

NON-URGENT REPAIRS

If tenants provide a list of repairs that need to be done, we will contact you to address these issues. Property Managers and landlords have 14 days to carry out any required repairs. If repairs are not carried out, the tenants are entitled to contact Consumer Affairs Victoria to seek further resolution.
Consumer Affairs Victoria can then arrange for an inspector to visit the property to report on whether you, as the landlord has breached your duty to maintain the premises in good repair.
If repairs are deemed necessary and not addressed after the inspection report is completed, tenants then have 60 days to apply to VCAT for a repair order.
Tenants must continue to pay rent even if repairs have not been tended to, however, if the matter has gone to VCAT, they may apply for the rent to be paid into VCAT’s Rent Special Account until the issue is resolved.

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